Spa Manager
about us
At office people, we bring thousands of people together every day with our extensive customer network. As a trusted staffing company, we successfully work for our employees and customers at 130 locations in 10 countries.
Reasons to join us
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Competitive salary and performance-based bonuses;
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Covered travel costs and options for accommodation at the hotel complex;
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Opportunities for professional development;
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Nice and friendly work environment.
What to expect
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Manage all aspects of the spa's day-to-day operations, including staff management, guest services, and administrative tasks;
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Develop and implement spa policies, procedures, and service standards;
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Ensure the spa meets all health and safety regulations and maintains a clean, safe, and welcoming environment;
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Oversee the recruitment, training, and development of spa staff;
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Monitor and manage the spa's financial performance, including budgeting, forecasting, and reporting;
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Create and promote spa packages, treatments, and special offers to drive business growth;
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Handle guest complaints and feedback, ensuring prompt resolution and continuous improvement;
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Stay current with industry trends and incorporate new techniques and services to enhance the spa's offerings.
Your qualification
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Proven experience as a Spa Manager or a similar role in a spa or wellness center;
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Strong leadership and team management skills;
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Excellent customer service and interpersonal skills;
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Solid understanding of spa operations, including treatments, therapies, and wellness programs;
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Very good experience in budgeting and financial reporting;
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Ability to work flexible hours, including weekends and holidays;
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Proficiency in English and Bulgarian.
We look forward to receiving your online application to join our client as Spa Manager.